For a laboratory, to provide exceptional service, the effort must begin even before the samples reach the laboratory. Accurately collecting and effectively transporting samples and other items between the customers and the laboratories, sets the tone for the quality of service that is to be expected. To perform these tasks in the best way possible, an advanced and intelligent system is needed to assist phlebotomists and couriers to manage their work while enabling managers to track and review the tasks that were performed.
LabWay, an intuitive and easy to use mobile application, enables the traveling phlebotomist and courier to collect and deliver samples, consumables, and packages from clients to lab and vice versa. The application pulls the collection points from the lab and assists the phlebotomist in planning his day.